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Customer Survey
Customer Survey
1. Do you feel as though you have access to adequate high-speed internet service?
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Yes
No
2. Please check any of the companies below that offer telephone, or Internet services at your address.
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Spectrum
CenturyLink/Brightspeed
AT&T
None of these Providers are available to me
Other
Other
3. Who is your current internet service provider?
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Spectrum
CenturyLink/Brightspeed
AT&T
I use satellite delivered internet service
I do not subscribe to internet service
No internet providers are available at my home/business
Other (please specify)
Other (please specify)
4. How fast is your current internet connection? (For help determining your internet speed, please refer to the speed test on http://rtmc.net/speedtest)
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It's less than 5 Mbps
5 - 10 Mbps
10 - 25 Mbps
25 - 50 Mbps
Greater than 100 Mbps
Internet service is not available to me
5. Do you subscribe to the fastest internet speed offered by your current internet service provider?
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Yes
No
Internet service is not available to me
6. How well does your current internet service work?
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It's slow & insufficient for my needs
It's satisfactory
I'm happy with how it works
Internet service is not available to me
7. With your current internet connection, are you able to do the following: (please check all that apply)
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Stream movies & TV shows without buffering
Have multiple devices connected at the same time without slowing
Operate cloud applications like home security and camera systems
Take online education classes &/or complete online homework assignments effectively
Take part in online gaming
I can't do any of these because I don't have an adequate internet connection
8. If RTTI were to expand it's fiber optic network into your area, what services would you be interested in receiving? Check all that interest you.
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High Speed Internet with speeds up to 1 GIG
Reliable Home Telephone
Home Security with Home Automation
Other
Other
9. Has a lack of access to fast internet service impacted you or your family? If so, please describe how.
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First Name
*
Last Name
*
Company (if applicable)
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